Apartments are 6-10 degrees: residents of Matviivka publicly appealed to Kim because of the cold in their homes

Matviivka neighbourhood. Illustrative photo: Oksagen

In Mykolaiv, residents of the Matviivka neighbourhood are left without heat during power outages. The temperature in apartments is 6–10°C.

Residents sent the editorial office of NikVesti a text of an open letter to the head of the Mykolaiv Regional Military Administration, Vitalii Kim. In particular, they complain that previous appeals have gone unanswered.

«We, the residents of the Matviivka neighbourhood, are forced to appeal to you again and publicly, as our previous collective appeals have remained without a real response and without any practical action. While the media and official websites report on 'control of the situation' and 'solving problems with heat and light', thousands of people in Matviivka live in apartments with temperatures of +6...+10°C, without the possibility of heating their children and elderly parents,» the statement said.

Residents add that they were «forcibly» transferred to individual heating.

«The reality we find ourselves in is radically different from the picture painted in public statements. We remind you: our district was forcibly transferred to individual heating; we were left with no alternative sources of heat; during power outages, people are effectively left to fend for themselves; due to voltage fluctuations, boilers are breaking down en masse, and their repair is unaffordable for most families,» the residents say.

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In particular, residents demand:

• an official response with specific deadlines for resolving the problem;

• to ensure priority electricity supply for houses with autonomous heating;

• deploying backup heat sources in the area — mobile boiler rooms, generators, and heating points;

• introduce an assistance programme for people whose heating systems have been damaged due to power cuts.

«We perceive the silence of the authorities as indifference to the fate of thousands of Mykolaiv residents. If there is no response, we will be forced to appeal to the Office of the President of Ukraine, the Cabinet of Ministers of Ukraine, the Office of the Ukrainian Parliament Commissioner for Human Rights in the Mykolaiv region, the Human Rights Commissioner and international humanitarian organisations. We do not want loud interviews, but warm homes for our children and parents,» the residents added.

As a reminder, scheduled power outages are in effect every day in Mykolaiv and the region. Hourly schedules are applied throughout the day — from 00:00 to 23:59, and the duration of power outages sometimes reaches up to 20 hours a day.

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Mykolaiv residents complain about the lack of heating in a building on Soborna Street due to power outages: what is known

In Mykolaiv, residents of a high-rise building on Soborna Street, 9 complain that due to prolonged power outages, there is virtually no heating in the building. According to them, despite this, they receive bills as if for a full service.

As Olena Ustymenko wrote in the Contact Centre group at the Mykolaiv City Council, the building does not have a central gas supply and runs on electricity, so during prolonged power outages, the heating system does not function properly and the rooms do not have time to warm up.

The building in Mykolaiv at 9 Soborna Street, where there is no heating due to prolonged power outages. Photo: Olena Ustymenko/Contact Centre

She added that despite these problems, residents receive bills for the full cost of heating, without taking into account the actual lack of heat.

A resident of the building also noted that in other cities, similar problems with buildings that depend on electricity are solved with the help of backup power supplies, while in Mykolaiv, residents see no help from the city authorities.